Frequently Asked Questions

Here are some answers to some of the most common questions we get asked.

Yes, you can buy tickets with a credit or debit card. You need to select PayPal and the next screen will allow you to use your card instead. There is however a bug within PayPal which they're not able to fix. It may prompt you to create a PayPal account before completing. There should be a button to de-select this. If the button isn't there its because PayPal has recognised a previous PayPal login on your device / browser. The only solution is to use private/incognito mode on your browser to disable the cookies and do the process again. The button should then be there and you can complete your card transaction. We apologise for this issue and are hoping to find a different payment solution in the future.

Unfortunately we're unable to sell day tickets or individual concert tickets in advance due to the capacity of the Victory Hall. Weekend ticket holders get priority but are advised to arrive early if there's a concert they don't want to miss. If there's capacity at the start of the concert then non-ticket holders can buy a ticket. The Friday and Saturday evening concerts are usually full wth weekend ticket holders but the two lunchtime concerts and the Sunday evening sometimes have seats available, but it's not guaranteed.

Unfortunately dogs are not permitted at any festival venues (except working guide dogs). This includes the recreation ground which has a 'no dog' rule throughout the year and we are duty bound to uphold this as part of our hire of the field. 

You are welcome to have your dog on the festival campsite but it must be under strict control and on a lead at all times. And please clean up after them and used the dog waste bins provided. 

Unfortunately there are no cashpoints in the village. The nearest cashpoints are located at the BP station towards Okehampton and the ESSO station at Whiddon Down.

Sadly the shop in South Zeal closed at the end of 2023. There is an excellent village shop in Sticklepath only about a mile from the village. The petrol stations at Whiddon Down and Okehampton also have shops and Okehampton has a Co-Op, Waitrose and Lidl.

If you've had a really nice weekend, feel you've had exceptional value for money, or just wish to help the festival to continue for the future you can make a donation to the festival. The whole team that put on the event do so completely voluntarily, including the officers and committee, so any money donated goes towards future festivals. If you'd like to make a donation CLICK HERE

They most definitely are! Go on the Dartmoor Ramble on the Sunday of the festival and you may spot one. Or come to the Friday night ceilidh where some of the taller pixies will be playing.